Privacy Policy

Introduction

At Zenira, we're committed to protecting your privacy and maintaining the trust you place in us when you share your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zenira.it.com or use our cardio fitness services and CrossFit programs.

We understand that your privacy is important to you, and we take our responsibility to protect it seriously. This policy applies to all users of our services, whether you're browsing our website, participating in our learning programs, or engaging with our fitness community.

Information We Collect

We collect several types of information from and about users of our services to provide personalized fitness programs and improve our offerings.

Personal Information You Provide

• Name, email address, and contact information when you register for our programs
• Fitness goals, health conditions, and physical activity preferences
• Payment information for our learning programs and services
• Communication preferences and feedback about our services
• Profile information including age, fitness level, and exercise history

Information Collected Automatically

Fitness and Health Data

With your explicit consent, we may collect fitness-related data including workout performance, heart rate information, exercise preferences, and progress tracking data. This information helps us customize your cardio and CrossFit programs for optimal results.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you about your fitness journey.

1. To provide personalized fitness programs and cardio training recommendations based on your goals and fitness level
2. To process payments and manage your account for our learning programs and services
3. To communicate with you about your progress, program updates, and new fitness opportunities
4. To improve our website functionality and develop new features that enhance your experience
5. To analyze usage patterns and optimize our content for better user engagement
6. To provide customer support and respond to your inquiries and feedback

Information Sharing and Disclosure

We may share your information in specific circumstances to provide our services effectively and comply with legal requirements.

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting our business, and serving our users. These companies have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

Legal Requirements

• When required by law, regulation, or court order
• To protect the rights, property, or safety of Zenira, our users, or others
• To investigate potential violations of our terms of service
• In connection with any merger, sale, or transfer of company assets

We will never share your personal fitness data or health information for marketing purposes without your explicit consent. Any sharing is done with appropriate safeguards to protect your privacy.

Your Privacy Rights

You have several rights regarding your personal information, and we're committed to helping you exercise these rights.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Restricted access to personal information on a need-to-know basis
• Employee training on privacy and security best practices
• Secure data centers with physical and electronic security controls

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures and respond quickly to any potential threats.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

Retention Periods

When we no longer need your personal information, we securely delete or anonymize it. You can request early deletion of your data by contacting us, though some information may need to be retained for legal or operational purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather information about how you use our services.

Types of Cookies We Use

1. Essential cookies that are necessary for the website to function properly
2. Performance cookies that help us understand how visitors interact with our website
3. Functionality cookies that remember your preferences and improve your experience
4. Marketing cookies that help us deliver relevant content and track campaign effectiveness

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We respect your choices and provide clear information about our cookie usage.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete that information immediately.

For users between 13 and 18 years old, we require parental consent before collecting any personal information. Parents and guardians have the right to review, delete, or refuse further collection of their child's personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

For significant changes that materially affect your rights or how we handle your personal information, we will provide additional notice through email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.